Frequently Asked Questions
If you do not see a question below that answers your concern, please email us at firstname.lastname@example.org
They sure do! Our Life Lilies Pumping Bralette and All-Lace Nursing Bra are designed with breast openings to allow for hands-free pumping. They will fit any of these pumps: Avent, Bellababy, Haakaa, Medela. If you are using a wearable electric breast pump like Elvie, this can be worn in our Life Lilies All-Lace Nursing Bra as well.
The main fabric we use for our nursing bralette is micro modal. It's a cellulose-based material that is processed using sustainable methods. It feels much softer than cotton, it is breathable, and, it has cooling properties, making it ideal for our tropical heat.
It's silkier to the touch than cotton. We would say it is closer to the hand-feel of knitted bamboo -- cool and breathable.
With the right size, your Relief Lilies should feel snug like any other ordinary pair of panties! Our materials are designed to offer you an extra amount of comfort during this sensitive time. Our Relief 003 and 004, designed for moderate to heavy flow, have a moisture-wicking crotch that keeps you feeling dry throughout the day.
The answer highly depends on your flow, but change as frequently as you need to. Once you no longer feel dry or blood starts to seep onto the leg elastic, that’s a good sign to change into another pair.
There’s no need to. As long as you take care of your Relief Lilies and follow our recommended wash and care instructions, your period panties should last for years. We source the best quality materials to ensure the lifespan of your Lilies.
Yes, but be wary of your flow. The crotch lining and design should prevent you from leaks, but an additional level of protection (pads, cups, or tampons) is advised for very heavy flows.
Our cotton lining and bamboo core (the absorbent layer of your period panties) are naturally antiseptic.
Your size may vary depending on the style and material we use. You may use our general Sizing Chart, but we recommend you check specific sizing guidelines for our various Lilies styles, to find your best fit. Should you need help taking your body measurements, you may refer to our Measuring Guidelines.
We are actively working towards stripping away excess packaging, to reduce our contribution to environmental waste. You will receive your Lilies without plastic packaging but will be enclosed in recycled paper and trims.
You sure can! When you place your order simply fill in the Shipping Address with the address where you want the package to be sent. Then in the Payment Method page, under Billing address, select "Use a different billing address," put in your address and complete your order.
There are a couple of ways you can check your Lilies order.
1. Log in to your account on ourr website and find your order
2. Open your Order Confirmation email and click the "View your order" button
3. Locate your Shipment notification and click the "View your order" button
You can find your package's tracking information on your Order Information page. We use the most reliable shipping services and we expect your Lilies to be delivered on time.
Having a change of heart? You can change or cancel your order anytime before it is shipped. We process your orders within 1 week; so that's how much time you have to change or cancel it. If your order's been shipped, email us at email@example.com with the specifics of your request.
Absolutely! You may return your Lilies within 30 days of purchase. Please ensure the items are unwashed, undamaged, with tags attached and intact. We'll give you a full refund. Check our Returns & Refunds Policy for more details.
We're sorry we didn't get your size right. Please send us an email with details of your request through firstname.lastname@example.org
SHIPPING & DELIVERY
We sure do! We primarily use UPS to ship your Lilies. But depending on where you are, we may opt to use DHL or FedEx. We use the most reliable shipping services and you can be assured your Lilies will be delivered securely and on time.
We process your orders within 1 week. However, for select Freedom Lilies and all Life Lilies, we process your orders within 2 weeks because we make your Lilies based on your size.
For delivery time, please refer here:
Within Metro Manila - 2 business days
Provincially within the Philippines - 3-7 business days
Globally - 3-7 business days
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